At FirstTuch, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit www.firsttuch.com and get in touch with us.

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1. Information We Collect

We collect personal information you provide through our contact form, including:

• Your name

• Email address

• Telephone number

• Delivery address

• Details relating to your bespoke hamper enquiry

We may also use cookies and analytics tools to understand how visitors interact with our website and to improve the overall experience.

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2. How We Use Your Information

We use the information you provide to:

• Respond to your enquiry and process bespoke hamper orders

• Arrange delivery and provide customer support

• Keep records for business and legal purposes

• Improve our website and services

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3. How We Share Your Information

We only share your data when necessary, such as with:

• Delivery partners to fulfil your order

• Payment processors (if applicable)

• Legal authorities if required by law

We do not sell your personal information.

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4. Data Security

We use trusted platforms and take appropriate steps to protect your data from unauthorised access or misuse.

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5. Your Rights

Depending on your location, including the UK, EU, USA, or Canada, you may have the right to:

• Access or update your information

• Request deletion of your data

• Ask questions about how your information is handled

To make a request, please contact us at orders@firstuch.com.

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6. Cookies

We use cookies to enhance your browsing experience. You may choose to disable cookies in your browser settings, although this may affect how the site functions.

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7. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal data from children.

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8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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9. Contact Us

If you have any questions or concerns about this policy, please contact us at:
Email: orders@firstuch.com