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Privacy Policy

At FirstTuch, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit www.firsttuch.com and get in touch with us.

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1. Information We Collect

We collect personal information you provide through our contact form, including:

  • Your name

  • Email address

  • Telephone number

  • Delivery address

  • Details relating to your bespoke hamper enquiry

We may also use cookies and analytics tools to understand how visitors interact with our website and to improve the overall experience.

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2. How We Use Your Information

We use the information you provide to:

  • Respond to your enquiry and process bespoke hamper orders

  • Arrange delivery and provide customer support

  • Keep records for business and legal purposes

  • Improve our website and services

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3. How We Share Your Information

We only share your data when necessary, such as with:

  • Delivery partners to fulfil your order

  • Payment processors (if applicable)

  • Legal authorities if required by law

We do not sell your personal information.

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4. Data Security

We use trusted platforms and take appropriate steps to protect your data from unauthorised access or misuse.

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5. Your Rights

Depending on your location, including the UK, EU, USA, or Canada, you may have the right to:

  • Access or update your information

  • Request deletion of your data

  • Ask questions about how your information is handled

To make a request, please contact us at orders@firstuch.com.

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6. Cookies

We use cookies to enhance your browsing experience. You may choose to disable cookies in your browser settings, although this may affect how the site functions.

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7. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal data from children.

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8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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9. Contact Us

If you have any questions or concerns about this policy, please contact us at:
Email: orders@firstuch.com

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